Much of popular anger with politicians comes from a belief that they fail to successfully tackle the major challenges facing our society. Since many members of the public regard political leaders as all-powerful beings, they can only ascribe this failure to weakness or mendacity. This leads to a demand for politicians who exhibit strength of purpose and/or personal morality. Unscrupulous candidates for office (as now in the USA) respond to these expectations with blustering statements of their ‘toughness’ and tedious personal expressions of piety.
Yet when we read the autobiographies of the most senior politicians, it becomes clear that they struggle hard to achieve anything. Organisations, even in authoritarian societies, are now so complex that there are multiple points of resistence to any amendment in policy or day-to-day practice. Instead, complex organisations carry on doing what they have always done, in the way they have always done it. As a result, our leaders find themselves trapped, often reduced to the role of becoming spokesmen for decisions that seem to have been made by no one person, but which have somehow become inevitable.
I experienced this sense of being trapped in a small way when I was head of the Division of Neuroscience in Birmingham Medical School. I attributed my lack of effectiveness to personal incompetence until one day, together with other senior managers in the School, I attended a management development session. One of the tasks set by the facilitator was for each of us to prepare a montage showing our view of our role in the University. We were provided with a board, various newspaper colour supplements, scissors and glue. We set to work. When we had finished, I looked round at what we had produced. Every board without exception included prominent images of railings, iron bars and other signifiers of imprisonment. In other words, all of us felt trapped in the university.
The management training session taught me that my colleagues also experienced a sense of powerlessness. Perhaps their appearance of competence showed not so much that they were better managers than me but better actors. I tried thereafter to act the role of a competent manager, but I do not enjoy acting and after a while I ceased to bother. After five difficult years as Head of Division, I retreated to thankful obscurity.
Yet when we read the autobiographies of the most senior politicians, it becomes clear that they struggle hard to achieve anything. Organisations, even in authoritarian societies, are now so complex that there are multiple points of resistence to any amendment in policy or day-to-day practice. Instead, complex organisations carry on doing what they have always done, in the way they have always done it. As a result, our leaders find themselves trapped, often reduced to the role of becoming spokesmen for decisions that seem to have been made by no one person, but which have somehow become inevitable.
I experienced this sense of being trapped in a small way when I was head of the Division of Neuroscience in Birmingham Medical School. I attributed my lack of effectiveness to personal incompetence until one day, together with other senior managers in the School, I attended a management development session. One of the tasks set by the facilitator was for each of us to prepare a montage showing our view of our role in the University. We were provided with a board, various newspaper colour supplements, scissors and glue. We set to work. When we had finished, I looked round at what we had produced. Every board without exception included prominent images of railings, iron bars and other signifiers of imprisonment. In other words, all of us felt trapped in the university.
The management training session taught me that my colleagues also experienced a sense of powerlessness. Perhaps their appearance of competence showed not so much that they were better managers than me but better actors. I tried thereafter to act the role of a competent manager, but I do not enjoy acting and after a while I ceased to bother. After five difficult years as Head of Division, I retreated to thankful obscurity.
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